“Tired of the Apologies”: Workers, Flyers Say Southwest Airlines Meltdown Was Decades in the Making
The U.S. Department of Transportation says it will investigate cancellations and delays by Southwest Airlines after the airline canceled about two-thirds of its flights since a Christmas snowstorm. The unprecedented operational meltdown left thousands of travelers stranded, causing scenes of chaos at airports across the country during one of the busiest travel seasons in the year.

























