The IRS Finally Has an Answer to TurboTax
During the torture ritual that was doing my taxes this year, I was surprised to find myself giddy after reading these words: “You are now chatting with IRS Representative-1004671045.” I had gotten stuck trying to parse my W-2, which, under “Box 14: Other,” contained a mysterious $389.70 deduction from my overall pay last year. No explanation. No clues. Nothing. I tapped the chat button on my tax software for help, expecting to be sucked into customer-service hell.



























